Buying From Us
Prices are quoted ex-works our premises. Purchases may be made through our website with all major credit cards. The charges are submitted in Pounds Sterling. If you are viewing prices in another currency this will be an approximation only.
Any and all taxes are the responibility of the purchaser to pay
Because of the unique nature of every item we sell, we make every effort to ensure you know exactly what you are purchasing. Should any item prove unsatisfactory you may return it in identical condition for a full refund (less shipping costs) or an exchange for any other item in our gallery or online store at the marked retail price provided we are informed within seven days of receipt and it is returned by an equivalent method.
Whilst we have made every effort to prevent this from happening, the rare occasion may arise when you place an order for an item that has already been sold. In this event we will endeavour to email you within one working day and your credit card will not be charged.
Because every item is unique and every destination different, we will price the shipping costs for your particular destination and item individually.
You can then decide whether to have us pack and ship and insure the item for you, or, if you prefer, you can choose to make your own arrangements.
John Cowderoy Antiques makes every effort to provide you with accurate and up-to-date information on our website, but occasionally mistakes do happen. John Cowderoy Antiques reserves the right to correct any factual or pricing error on the website before or after a transaction has been made. In the event that a pricing error has occurred after an online transaction has been made, you will be notified before the order has been processed and before the credit card has been charged.
John Cowderoy Antiques uses the latest encryption technology to protect your credit card information and never releases that information to anyone outside of our company. We use the latest SSL Encryption Technology to ensure that your information is protected. This secure sever software encrypts your credit card number so that no one else can read it. SSL is the highest standard for internet commerce.
If you prefer not to transmit your credit card information over the internet, call us on +44 (0)1323 720058 with your card information.
John Cowderoy Antiques accepts most major credit cards including VISA, Mastercard, and others.
You may pay for your online acquisitions in several ways:
Online Credit Card Transaction: see "Secure Online Ordering" for information on credit card protection for Web transactions
Telephone Credit Card Transaction: Simply call us on +44 (0)1323 720058 with your card number.
If you have any questions about any of the wonderful pieces shown throughout the store, or if you don't see what you are looking for on the site, please give us a call and we will be happy to assist you. (01323 720058)
Each item featured in the John Cowderoy Antiques on-line store is unique and we can sell that item only once. When you see something of interest, we encourage you to place your order or contact us right away in order to avoid disappointment. John Cowderoy Antiques carries the widest variety of fine antiques available and our prices are very competitive with other antique galleries. For that reason, many of the items featured in our on-line store sell very quickly.
Acquiring antiques from the John Cowderoy Antiques on-line store couldn't be easier. When you see an item of interest, simply add it to your shopping cart. We will check our stock and confirm your purchase, if the item is already sold your payment will not be processed. If you prefer, you can place your order by calling +44 (0)1323 720058. John Cowderoy Antiques can ship your purchase, no matter how large or small, to any destination in the world, safely and expeditiously.
Because of the unique nature of every item we sell, we make every effort to ensure you know exactly what you are purchasing. If you are not completely satisfied with your purchase you may return it in identical condition for a full refund (less shipping costs) or an exchange for any other item in our gallery or online store at the marked retail price.
All our antiques can be sent fully insured and professionally packed for you, to ensure they arrive in the same superb condition at your door as they left ours.
Fees for shipping will vary depending on the size and value of the item shipped and the destination and method of shipping chosen.
Please contact us with the item reference number and destination, and we will confirm shipping costs as soon as possible.
Alternatively we are more than happy for you to arrange your own pick-up.
Because all items on our site are unique and are also being offered for sale in our gallery, we advise you to contact us in the first instance to confirm availability.
We are able to accept all major credit and debit cards and can take payment online, or, if you prefer, will also be happy to take payment over the phone for any item you wish to buy. In any event the payment will not be processed until we have made sure that the item is still in stock.
Please read what our customers, from all over the world, have said about us on our Testimonials page.